Privacy Policy for Swiss Via Logistics AG
Swiss Via Logistics AG is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site or use our services related to automotive and transportation logistics. This website is developed in compliance with Google Ads and Bing Ads guidelines and fully follows them.
1. Information We Collect
We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our site, fill out a form, request a quote, or utilise our services.
- Personal Identification Information: Name, address, email address, phone number, vehicle information (make, model, VIN), and payment details when you engage our cross-border vehicle transport, specialized car import/export, or other related services.
- Non-Personal Identification Information: We may collect non-personal identification information about users whenever they interact with our site. This may include the browser name, the type of computer, and technical information about users’ means of connection to our site, such as the operating system and the internet service providers utilized and other similar information.
- Usage Data: Information about how you access and use our service, which may include your IP address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
2. How We Use Collected Information
Swiss Via Logistics AG collects and uses your personal information for the following purposes:
- To Provide Services: To fulfill your requests for cross-border vehicle transport, specialized import/export services, route planning and optimization, temporary vehicle storage, and regulatory compliance guidance.
- To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
- To Process Transactions: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To Send Periodic Emails: We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
- For Marketing and Promotional Purposes: With your consent, we may use your information to send you marketing communications about our services, promotions, and news that may be of interest to you.
3. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
- All data collected by us is stored on secure servers located within Switzerland and is protected by industry-standard security protocols.
- Sensitive and private data exchange between the site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
4. Sharing Your Personal Information
We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
- Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing the services, such as payment processors, IT service providers, and logistics partners. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Compliance with Laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
5. Your Data Protection Rights (GDPR Compliance)
As a data subject in the European Economic Area (EEA) and Switzerland, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the address provided below.
6. Third-Party Websites
Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. Browsing and interaction on any other website, including websites that have a link to our site, is subject to that website’s own terms and policies.
7. Changes to This Privacy Policy
Swiss Via Logistics AG has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
8. Your Acceptance of These Terms
By using our site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
9. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Swiss Via Logistics AG
14 Alpenblickstrasse, 3rd Floor
6003 Lucerne, Switzerland